Country Selection FAQ

GM Mewlynne -

Below are several questions related to the new Country Selection when updating your Nexon account. This selection is made when logging into your account from a Nexon America website.

  • Why is My Country Not in the List?
    • Your country is not available because it's either serviced in another region or it's not supported. 

 

  • Which Region Do I Belong To?
    • WEST REGION - Åland Islands, Albania, Andorra, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bahamas, Barbados, Belarus, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Channel Islands, Chile, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Grenada, Guatemala, Guyana, Haiti, Honduras, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jamaica, Jersey, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Serbia, Slovakia, Slovenia, Spain, Suriname, Svalbard, Sweden, Switzerland, Trinidad and Tobago, Turkey, Ukraine, United Kingdom, United States, Uruguay, Holy See (Vatican City), Venezuela
    • THAILAND REGION - Thailand 

 

  • Can I Use My Account between Multiple Regions?
    • Your account cannot be used between different regions. Depending on the region your account was created, your account can only be used for that region only.  

 

  • Can I Change My Country Selection Later? 
    • You may request that your country be changed by submitting a ticket from a Nexon Player Support Center.

 

  • What Kind of Impact Will the Selected Country Have on My Account?
    • Depending on your region, your country will determine your currency type. 
    • Moreover, availability of Nexon games will be determined by your country.  
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